When should I call my child’s healthcare provider?

Call your child’s healthcare provider if: 

  • Your child is upset by his or her acne
  • The acne is getting worse
  • Over-the-counter treatments are not working

Key points about acne

  • Acne is a disorder of the hair follicles and sebaceous glands.
  • Acne may happen when the pores gets clogged with dead skin cells and oil. Bacteria that are normally on the skin may also get into the clogged pore.
  • Most teens and young adults between 11 and 30 years old will have acne at some point.
  • Both over-the-counter and prescription medicines are available to treat acne.
  • Acne can have an emotional effect. This can lead to depression, anxiety, and even suicidal thoughts.
  • Scarring can result from severe or long-term acne.


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